Director of Client Services
As Director of Client Services, Lani is responsible for establishing and maintaining relationships with key clients, managing customer inquiries and issues, and providing training and guidance to the team. If you have an urgent matter or need to speak with Lani immediately, you can reach Lani directly on her cell at 781-364-8734.
Director of Operations
As Director of Operations, George is responsible for overseeing the day-to-day management of Heritage Home Care™ and its business operations. George is in charge of making operational decisions, setting strategic goals, and supervising staff. George continually evaluates the efficiency of Heritage Home Care™'s business procedures and manages procurement processes. If you have any questions regarding billing or invoice payments, you can reach George at 781-725-2676 ext. 2.